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FAQs

Even the questions you and your pet might not think to ask

How To Use CBD For Your Pet

Can I use your oils topically?

Sure can! When applied topically, Austin and Kat CBD oils can help with burns and other discomfort, as well as aiding your body in healing cuts, scrapes, rashes, infections, and even blemishes.

Can my pet take CBD daily?

Yes, the "bites" and oils are safe, non-toxic and provide a complement to your pets already healthy diet.


How much CBD do I give my pet?

Every pet is different, but here’s a good starting point:
  • 1-2mg of CBD for every 10 lbs of body weight
  • Results may last between 4 - 8 hours.  With some pets, one serving a day will suffice, while others may need two or more, depending on the severity of your pet's condition

Just as every human is different, so are animals! Some may need a bit more CBD, some may need a bit less. Some respond very quickly, while some require just a bit more time in order to see any noticeable change. Use this recommendation as a guide to start, then (at your discretion), feel free to adjust serving size—be it more or less.

How often should I serve CBD to my dog?

Another question I get all the time is “How often should I give CBD to my dog?” Pets will start to experience the beneficial effects of CBD 15-45 minutes after ingestion, depending on metabolism and other factors (an empty tummy will lead to quicker absorption). Each serving should last about 4-8 hours in their system. The best way to get started might be to pick a certain time of day: does your dog need a little get-up and go in the morning? Or does your dog need something to help settling in at night? Use that as the opportunity to try CBD.

Above all, though, remain consistent with your timing. Sometimes it can take a few days to see any sort of effect. Remember—you know your dog better than anyone else, so be on the lookout for any differences in behavior, reduction in pain, or improvement in mood until you decide what works best.

When should I see a difference?

If you don't notice any changes within an hour, try giving your pet another half serving (and if your pet is particularly anxious or active, try giving a little bit more)—and understand it may take a few days to recognize your pet's improvement! If you have specific questions then please feel free to mail hello@austinandkat.com—we’ll get you sorted out promptly.

How do I use the "bites?"

Our "bites" come in packages with either 2mg, 5mg, or 10mg of CBD in each.

We recommend serving the "bites" on an empty stomach and wait to serve a meal for at least 30 minutes.  Many dogs enjoy their biscuits before or after a morning walk for a calmer afternoon. Others like theirs just before bedtime as they settle in for sleep. Some owners give their dogs a "bite" or two before they leave the house to help with separation anxiety.  The choice is yours, and the options are almost endless! It all depends on your pet’s severity of symptoms and/or your personal routine. Our CBD "bites" are the most convenient way to give your pet CBD that provides long-lasting relief throughout the day.

ps: I like to give Austin a "bite" after a long hike to help him recover! 

How do I use the oils?

CBD oils are administered orally by placing drops under the tongue. If your pet wants to take it some other way, you can also let your pet lick from a small plate or bowl, or just sprinkle it on top of their food. My oil dropper is goof-proof with easy-to-read measurements on the side for consistency, making it a cinch to figure out what serving size to start with—and to ensure proper dosing time after time.

Oils can provide extremely quick relief (within 15-20 minutes) and are a good alternative for pets with food aversions or those who may have difficulty eating even our delicious biscuits.

Finally, our CBD oils make it easy for all of our furry friends to enjoy the wholesome benefits CBD can provide, and that means cats, too! ty. 

Will adding CBD oil to my pet’s food affect its absorption?

CBD is best when taken alone or with a small amount of food. Our customers have noticed that mixing our oils into food might slow down its absorption, but that doesn’t mean it will affect its benefits. Taken orally, CBD is absorbed through the mucosal membranes in the mouth (it sounds grosser than it is), but food may help it sneak by into the stomach.

And your guaranteed analysis? Where’s that?

Austin and Kat is classified as a dosage form product by the FDA—not a food—so guaranteed analysis doesn’t apply.

My pet won’t eat hemp bites — what should I do?

A picky poodle, huh? A finicky foxhound? Try crumbling the "bites" and soaking them in either warm water or some onion-free, sodium-free broth. You can also crumble them up and mix them in with your pet’s food (or even a little plain yogurt)!  If your furry friend still doesn’t like the taste or texture of our "bites," you might find our oil is a great alternative.

What About Our Products?

What if I ate a "bite?" (Asking for a friend.)

You’re now an official member of the Austin and Kat pack. Welcome!

But really, our "bites" are made with human-grade ingredients and are always gluten free, so go ahead and keep snacking. Just don't be surprised if your pup gets a little jealous.

Alternatively, you might also want to check out our sister company, Mr. Moxey’s. They make some wonderfully tasty CBD herbal mints—for humans.

How and where are your products made?

Every batch of Austin and Kat is made by hand and slow-baked in our very own bakery in the beautiful Pacific Northwest—Seattle, Washington.

How are the ingredients listed on Austin and Kat products?

Active ingredients are listed in descending order according to weight or volume. Inactive ingredients, however, are listed in alphabetical order.

How about prescriptions? Is Austin and Kat safe to give with those?

At very high doses, research suggests that CBD may inhibit the CYP 450 liver enzymes, which aid in the proper metabolism of some pharmaceuticals. It’s not unique to CBD—things like grapefruit juice can do so, too. It may be okay in some instances, but ultimately, your vet may be the best person to answer this question.

Can I give Austin and Kat to my healthy pet?

Even a healthy human needs support every once in a while. Pets are no different! Think of all the times you might feel stress, and you can bet your pet might as well.

Are the results instant or cumulative?

Some pets will experience the benefits of CBD in as little as five minutes, but for pets with more severe symptoms, it may take as long as a week or two for your pet’s system to respond to daily servings.

Are they natural and gluten-free?

We source only the freshest local ingredients when available, making sure we live up to our own rigorous standards of the healthiest and most wholesome nutrition facts around, with recognizable ingredients.

While our products aren’t certified gluten-free, some of our "bites" are grain-free.

Here are a few more of our favorite callouts for each Austin and Kat product:

  • "Bites": Gluten Free, Grain Free and made with Ancient Grains
  • Hemp seed and salmon CBD oil: Made with ethically sourced wild Alaskan Salmon oil
  • Extra strength oil: Made with USDA Certified Organic coconut oil

Does Austin and Kat lab test their products?

Oh yes! An independent, 3rd-party lab tests each and every batch of our "bites" and oils.

My proprietary CBD oil blend is also independently tested before leaving the farm to ensure every batch meets every one of our Austin and Kat standards.

But it doesn’t end there. All of our test results are available online, so you can feel good about what you’re giving your pet.

Where is your CBD sourced?

Our hemp is sourced from our organic partner farms in Colorado.

Is your hemp organic?

You bet! Our hemp is grown and cultivated according to 100% organic practices that go beyond what the USDA requires to qualify as organic.

Do your "bites" have a shelf life?

You can store your "bites" in their sealed package for up to one and a half years or until the expiration date passes (and here’s a little secret—if you freeze them, they’ll last for up to two years). And let’s be honest—your pet is going to love them (and benefit from them) so much that you’ll be reordering long before they expire.

Just don’t store these in warm places, please! (That means you won’t want to keep them in that hot car in the middle of summer - we are looking at you, Arizona pups.)

What about the oils—what is their shelf life?

Our Salmon and Hemp Oil is preservative free stays fresh longer if refrigerated once opened. 

Unopened, it will last in a cool, dark pantry up to one and a half years, or until the expiration date passes. Once stored in the fridge after opening, your oil will last up to three months.

Our Extra Strength Coconut Oil is also preservative free, but it can be stored in a pantry.

If your oil is unopened, it will last in a cool, dark pantry up to one and a half years, or until the expiration date passes. When opened, it will last up to one year.

ps: No matter which oil you’ve got, you’ll always want to shake well before using!

How long after I give my pet CBD should I see results?

Every pet is different, so you’ll want to watch your pet to see how he or she responds. You could see results as soon as five minutes and as much as an hour after giving your pet CBD. If you don’t see any change in mood or behavior after an hour, you might try giving your pet another half dose. It may take a little time to fine-tune the dose that’s right for your pup, but the results will be worth it!

Is your CBD oil organic?

Yes! We’re proud to say that we’ve partnered with one of the leading CBD cultivators in the world.  From seed to finished product, using hemp that is grown to organic farming standards and practices, as well as full-spectrum ensures your pet will get the full benefit of the hemp plant's valuable cannabinoids.

Back up. What are inactive ingredients?

Inactive ingredients include everything from preservatives and thickeners to flavors, and more. Most often, they’re stabilizers. 

But don't worry, everything in our products come from nature, so you won't see any synthetic preservatives or colors here. Your pet's health comes first!

Shipping & Returns

Can you ship internationally?

Unfortunately, due to US laws, we cannot ship outside the United States. Bummer. 

    How much is shipping?

    We ship everything through the United States Postal Service*, and orders over $80 ship free!

    Standard Shipping: $7 for first class mail and will arrive in 4-7 business days

    Fast Shipping: $10 for priority mail and will arrive in 2-3 business days

    *Orders with two or more items require priority mail.

    How do I make a return?

    If for any reason you and/or your pet are not happy with your order, please let us know at info@austinandkat.com.

    We’ll help you figure out how to proceed, and issue a refund if necessary.

    I'd like my local store to carry Austin and Kat. What can I do?

    Thanks for ending on an easy one! Ask them to email us at wholesale@austinandkat.com.