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Shipping & Refund Policy

All items are shipped USPS and orders over $50 are shipped free of charge.

At Austin and Kat we want you and your pet to be delighted with our products. But we know there are some fussy pets out there!

If, upon receiving your order, you or your pup are not satisfied for any reason, please contact us within 30 days of receipt by emailing or calling (206) 446-4819 .

We will always do our best to ensure both you and your pet are happy with your purchase.