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Austin's Guarantee | ★★★★★ customer service + hassle-free returns & exchanges

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Apr 17, 2020

Can you ship internationally?

Unfortunately, due to US laws, we cannot ship outside the United States. Bummer. 

Oct 4, 2019

How much is shipping?

We ship everything through the United States Postal Service*, and orders over $80 ship free!Standard Shipping: $7 fo...

Oct 4, 2019

How do I make a return?

If for any reason you and/or your pet are not happy with your order, please let us know at W...

Oct 4, 2019

I'd like my local store to carry Austin and Kat. What can I do?

Thanks for ending on an easy one! Ask them to email us at
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