FAQs

Can you ship internationally?
Unfortunately, due to US laws, we cannot ship outside the United States. Bummer. 
How much is shipping?
We ship everything through the United States Postal Service*, and orders over $80 ship free!Standard Shipping: $7 for first class mail and will arrive in 4-7 business daysFast Shipping: $10 for priority mail and will arrive in 2-3 business days*Orders...
How do I make a return?
If for any reason you and/or your pet are not happy with your order, please let us know at info@austinandkat.com. We’ll help you figure out how to proceed, and issue a refund if necessary.
I'd like my local store to carry Austin and Kat. What can I do?
Thanks for ending on an easy one! Ask them to email us at wholesale@austinandkat.com.